News, Events, and Industry Resources
“ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office”.
Nouri Associates is an EXIN accredited, full service provider of V2, V3 ITIL / IT Service Management (ITSM) training and certification. ITIL v3, ITIL v3 Training, ITIL Training, ITIL v3 Foundations, ITIL v2 to v3 Update, ITIL v3 Service Capability, ITIL v3 Service Management, IT Service Management, ITIL Managers, ITIL Practitioner, Nouri Associates - EXIN Accredited - NAI was founded in 2001, NAI is a leading provider of Consulting, Training and On-Demand solutions in the area of IT management and control best practices using globally accepted best practices standards and frameworks such as ISO 20000, ITIL, eSCM, PMBOK, CMMI and COBIT
NAI Press Releases
- September 11, 2008 NAI to offer ITILv3 Intermediate courseware in October 2008
- May 15, 2008 NAI Announces the open first BSM framework
- May 1, 2008 NAI Announces webcast series aimed at best practices in ITSM from Metrics; Planning, Automation, and Management
- September 7, 2007 NAI Announces customized online self-paced training as an adjunct to standard ITIL and Cobit offerings to meet requirements of financial organizations
SaaS Industry News
On-Deman Webinars & Events Schedule
- “ITIL Metrics Webinar: Best Practices and enablers in use of ITIL Metrics and KPIs to demonstrate ~ Metrics That Matter – Selecting Metrics That Drive Service Improvement” Click here to VIEW a REPLAY of this Webinar
- “ITIL Metrics Webinar: Best Practices and enablers in use of ITIL Metrics and KPIs to demonstrate Service Delivery improvements related to your ITIL/ITSM initiative” Click here to view this ITIL Metrics Webinar or download slides
- “ITIL/ITSM Technologies Webinar: Best Practices in technology selection and deployment to enable a visible impact on your ITIL/ITSM initiative results” Click here to view this ITIL/ITSM Technologies or download slides
- "IT Strategic Planning 2.0 takes us beyond alignment to confluence of business strategy, IT strategy and Web 2.0 technologies. And can prepare IT for dealing with uncertain economic times." Click here to view this IT Strategic Planning 2.0 or download slides
- How Service Catalog and Budgeting Transforms IT
- How to plan your ITIL v2 to v3 Training Upgrade from ITIL Version 2 to Version 3 Click here to view the recorded Service Catalog session or to access slides
- Cut Your Budget without Destroying IT’s Ability to Deliver What’s Important Click here to view the recorded Cut Your Budget session or to access slides
Industry Resources
March 1, 2008 InformationWeek: Hunting The Elusive CIO Dashboard
