




Specialized Capabilities on a Global Scale
ITIL, ISO20000, Business and IT Service Management (BSM & ITSM)
Through our multi-language capability and global delivery network, NAI enables global organizations to rapidly deploy consulting and training programs to their operations across the globe, in the local language:
- NAI's senior consultants have 18+ years of experience in the IT industry, ITIL certification and deep ITSM consulting and deployment experience
- All NAI instructors are ITIL Manager certified with a consistent record of successful training and consulting engagements
- NAI is EXIN ATP (Accredited Training Provider) for Foundation and Advanced classroom and online ITIL courses
- NAI is an itSMF ACP (Accredited Course Provider) for ISO 20000
- NAI is a member of itSMF USA Certification Board and EXIN USA Quality Initiative, member of ANSI-ASQ National Accreditation Board for ISO 20000.
- NAI has certified trainers and consultants in 50 locations across 20 countries, and offers its corporate clients access to a global network of delivery partners
- NAI offers its training products in eight languages: English, Chinese (Mandarin), French, German, Japanese, Portuguese, Spanish, and Dutch


“ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office”.
Nouri Associates is an EXIN accredited, full service provider of V2, V3 ITIL / IT Service Management (ITSM) training and certification. ITIL v3, ITIL v3 Training, ITIL Training, ITIL v3 Foundations, ITIL v2 to v3 Update, ITIL v3 Service Capability, ITIL v3 Service Management, IT Service Management, ITIL Managers, ITIL Practitioner, Nouri Associates - EXIN Accredited - NAI was founded in 2001, NAI is a leading provider of Consulting, Training and On-Demand solutions in the area of IT management and control best practices using globally accepted best practices standards and frameworks such as ISO 20000, ITIL, eSCM, PMBOK, CMMI and COBIT